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Shipping & Returns

Shipping across the USA

Every piece is embroidered to order, then shipped by USPS or UPS. Most orders leave the studio within a few business days after you approve your digital proof. Free standard US shipping on orders over $75.

Returns and order issues

Personalized items are final sale unless they arrive damaged, defective or different from your approved proof. If something is not right, email us within 7 days of delivery with your order number and photos and we will make it right.

Read the full Shipping Policy and Returns & Refunds terms.